Our staff and volunteers are still working flat out on the front line to help people, but we know there are a lot of people out there who find it difficult to get through to us.  We have produced a list of helplines to show how people can contact us once they have pinpointed the help they need. 

• Local Adviceline: 0808 278 7969 (Monday-Friday, 10am-4:30pm, free phone) for general advice 

• Energy Line: 01243 974063 (Monday-Friday, 10am-4pm, local call rates apply) for anything energy related 

• Help to Claim Universal Credit: 0800 144 8 444 (Monday-Friday, 8am-6pm) for those starting to claim or thinking of claiming Universal Credit 

• Debt Line: 0800 240 4420 (Monday-Friday, 9am-5pm) for help with debts 

• Help Through Hardship helpline: 0808 208 2138 (Monday-Friday, 9am-5pm) for those in need of a food voucher and a benefit check  

• Consumer service: 0808 223 1133 (Monday-Friday, 9am-5pm) for consumer problems like broken or faulty goods or service.